Our History

Founded in 2008, SOPHI, Inc. is a boutique outsourcing center based in Dumaguete City, Philippines. As the main contact center for Boston-based start-up, StudentsOnly.com, we started as a small 7-person team and initially provided enrollment verification services to StudentUniverse.com, the largest online student travel agency in the US. In 2009, we provided back-office services and B2B appointment setting to our sister company, Edhance.com, a student rewards program bought out by BuyWithMe (now with Gilt Groupe).  Since 2012, we have been providing customer service, phone support, and virtual assistance to various international companies.

Our Mission

We exist to bring globalization to startups worldwide by providing quality outsourcing solutions to increase efficiency and maximize productivity, allowing cross-geographical teams to work together to achieve business excellence.

 

Our Vision

We envision being the top outsourcing center for startups, building an organization that creates value, enhances Filipino talent, and provides opportunities for locals. 

Our Core Values

Sincerity – We treat our clients and their customers with genuine customer care.

Outstanding – We bring excellence and quality in everything we do.

Passion – We put our hearts and commitment to our profession.

Helpfulness - We encourage collaboration, teamwork, and camaraderie.

Integrity – We work with strong moral standards in a values-based culture.

 

 

We encourage all our employees to work hard and play hard. What sets us apart from all the other call centers in Dumaguete City is our fun and relaxed environment. There’s no dress code and we allow our employees to express themselves. Working for SOPHI, Inc. is not just a career, it’s a lifestyle.